No Refund Policy Agreement

Effective Date: 1/1/2025

This No Refund Policy Agreement (“Agreement”) is entered into by and between Sunshine Virtual Services, hereinafter referred to as “Service Provider,” and the client, hereinafter referred to as “Client.”

1. No Refund Policy

By engaging the services of the Service Provider, the Client acknowledges and agrees that all payments made for services rendered are non-refundable under any circumstances. This includes, but is not limited to:

    •    Partial completion of services

    •    Dissatisfaction with service outcomes

    •    Changes in the Client’s needs or business direction

    •    Project delays or cancellations by the Client

2. Discount on Future Services

While no refunds will be issued, the Service Provider offers a one-time discount of ten percent (10%) on future services in cases where the Client expresses dissatisfaction with the completed work. The following terms apply:

    •    The discount applies only to future work of equal or greater value than the original service.

    •    The discount must be used within [30] days from the date of issuance.

    •    The discount is non-transferable and cannot be exchanged for cash or any other form of credit.

    •    The discount does not apply to third-party costs, software fees, or materials not directly provided by the Service Provider.

3. Scope of Services

The Client acknowledges that services are provided based on agreed-upon terms, deliverables, and timelines as outlined in the Service Agreement or project proposal. The Service Provider is not responsible for any changes requested after the service has commenced unless otherwise agreed upon in writing.

4. Dispute Resolution

In the event of a dispute regarding the quality or completion of services, both parties agree to first attempt to resolve the matter in good faith through written communication. If an amicable resolution cannot be reached, the Client’s sole remedy will be the aforementioned discount on future services.

5. Acknowledgment and Acceptance

By engaging the services of the Service Provider and submitting payment, the Client acknowledges that they have read, understood, and agreed to the terms of this No Refund Policy Agreement.

This Agreement shall be governed by and construed in accordance with the laws of the state of Illinois, and any disputes shall be resolved in the courts of Illinois.